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Hi, I'm SID

Meaningful consumer conversations, unique insights, and conversions. As a digital shopping assistant for retail brands, I do it all.

Simplifying consumer communication, one problem at a time.

Hi, I'm SID

Meaningful consumer conversations, unique insights, and conversions. As a digital shopping assistant for retail brands, I do it all.

Simplifying consumer communication, one problem at a time.

What can SID do?

Enabling retail brands to
deliver impactful shopping
experiences

With SID's revolutionary AI solutions stack for retail, driven by intelligence in every consumer conversation, we not only help you sell more, but sell better and faster.

Accelerating Conversions

Driving Sales

Reducing Costs

Demystifying Consumer Needs

how can SID help you?

as a
consumer

Boost conversions through rich vertical AI and domain expertise in retail

SID takes complex consumer questions and provides effective solutions in a short turnaround time, unheard of in the industry

  • Multichannel support
  • Rapid data ingestion
  • Intelligent NLP product search
  • Retail AI pre-trained models
  • e-commerce integrations
Read case study
as a
marketer

Leveraging deep consumer insights for new business opportunities

SID picks up on consumer clues from conversations to tap into their evolving needs, that helps generate new business ideas.

  • Actionable retail insights
  • Topic classification models
  • Exploratory AI models
  • Deep industry knowledge
Read case study
as a
marketer

Leveraging deep consumer insights for new business opportunities

SID picks up on consumer clues from conversations to tap into their evolving needs, that helps generate new business ideas.

  • Actionable retail insights
  • Topic classification models
  • Exploratory AI models
  • Deep industry knowledge
Read case study
as a
support team

Exceptionally real chatbot conversations

With SID's digital shopping assistant backed by verticalized retail intelligence, all consumer questions are dealt with in real-time, leading to reduced call volumes.

  • Integrates with systems (CRM, order API, store locator)
  • Customized chatbot journey
  • FAQ training
Read case study

Our retail VA comes pre-trained to handle consumer interactions with accurate recommendations based on specific needs

Unlock new business opportunities with the deep consumer insights collected by SID across all consumer conversations

Customer delight is what drives us to solve your problems through co-creation and co-innovation

SID brings you a team of experts with a deep knowledge of retail conversational AI, technically and strategically

4-6 weeks | Minimal effort from customer

Why SID?

The only conversational AI platform built for retail

Measured Impact

0
%
Improved conversions rate
0
%
Optimization in agent and employee productivity
0
%
Of all consumer conversations are now self-serviced

Large global retail brands trust SID when it comes to conversational intelligence

Extraordinary customer
experiences begin with SID

Dinny Court
Head of Customer Service, Customer Experience and Transformation Team
AkzoNobel

We found working with the AskSid.ai team to be a really positive experience. AskSid.ai quickly got up to speed with what we were trying to achieve, creating an excellent user journey that demonstrated we are the most helpful brand and improving the conversion of our website.

Matteo Petruzzellis
Global Online Director
Akris

No matter where or when our consumers shop, they can now get consistent service in seconds. The next step is to make it hard for them to feel the difference between our human and AI-powered service. Beyond that, we’re also using the intelligence nuggets they provide us with through the bot, to improve everything we do, from optimizing service journeys to informing our R&D efforts.

awards & recognition

#1 Emerging Business
in India (SaaS Category)
- NASSCOM

Microsoft recognized our global success story for an EU customer

A Techstars Hub71 Accelerator Portfolio Company

Our UK based retail customer won the BCF Customer Service Award courtesy our chatbot

Named "Most Innovative AI company" by CII and Accenture Ventures

did you know?

Automating consumer interactions across 23+ countries in 15+ languages

AskSID Global Presence

Intentionally engaging solutions, seamlessly deployed in 4 weeks.